Privacy & Security Policy

AMI Event Designers ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an event, or interact with us by phone, text, email, or in person.

By using our services or submitting your information, you agree to the terms of this policy. If you do not agree, please do not use our services.

We collect the following categories of personal information:

• Booking Information: Full name, email address, phone number, date of birth, passport details, dietary restrictions, and special requests.
• Payment Information: Payment is processed securely through Stripe (credit/debit card) or via Zelle. We do not store full card numbers. Zelle transactions are processed peer-to-peer and governed by Zelle's privacy policy.
• Contact Preferences: Your consent choices for SMS, email, and marketing communications.
• Usage Data: Browser type, IP address, pages visited, time spent, and referral source, collected via cookies and analytics tools.
• Communications: Records of messages, emails, or inquiries you send us.

Message frequency: Varies by booking activity. Message and data rates may apply depending on your mobile carrier plan.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation message and no further texts will be sent, except for legally required notices.

For help: Reply HELP or contact us at the email below.

We will never sell your phone number to third parties. Your number is used solely for the purposes described above.

When you provide your email address and opt in, we may send you booking confirmations, payment receipts, event guides, newsletters, and promotional offers.

To unsubscribe: Click the "Unsubscribe" link in the footer of any marketing email. Transactional emails related to your booking (confirmations, receipts) will still be sent as they are necessary to service your account.

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Strictly Necessary: Required for the website to function (e.g., session management, booking flow state). These cannot be disabled.
• Analytics: Help us understand how visitors use our site (e.g., pages visited, time on site) so we can improve our services.
• Marketing: Used to show you relevant advertisements on other platforms (e.g., Facebook retargeting).

You may refuse non-essential cookies by adjusting your browser settings or through the cookie consent prompt on our site. Note that refusing some cookies may affect website functionality.

We implement industry-standard security measures to protect your personal information:

• All data transmissions are encrypted using TLS/SSL.
• Payment card data is processed by Stripe, which is PCI DSS Level 1 compliant. We never store full card numbers.
• Access to personal data is restricted to authorized personnel only.
• We regularly review our security practices to address new threats.

Despite our best efforts, no method of transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.

We do not sell your personal information. We may share it with:

• Service Providers: Payment processors (Stripe), email service providers, cruise lines, hotels, and transportation vendors — only as necessary to fulfill your booking.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Opt-Out: Opt out of SMS, email marketing, or cookies at any time as described above.
• Data Portability: Request a machine-readable copy of your data.

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

For privacy questions, opt-out requests, or data access requests: